988 Key Messages

Those experiencing a mental health crisis, and their loved ones, can reach out to the 988 Suicide & Crisis Lifeline through call or text to 988 or chat online at 988Lifeline.org. This easy-to-remember three-digit number ensures confidential, cost-free, 24/7 support for Ohioans experiencing mental health crises.

988 establishes a direct link to empathetic, easily accessible care and support for individuals facing emotional distress, such as thoughts of suicide, mental health or substance use crisis, or concern for a friend or family member. Ohio’s 988 plan is an integral component of the state’s broader commitment to delivering high-quality, person-centered crisis aid in communities statewide.

Remember, there is hope and the lifeline is effective. You’re not alone during times of crisis.

What Happens When I Call 988?

First, you’ll hear a message telling you that you’ve reached the 988 Suicide & Crisis Lifeline. You’ll then listen to hold music while you’re being connected with a trained crisis worker at the crisis center closest to you. This person will ask you to describe your crisis, listen to you, provide support, and share any resources that may be helpful.